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Answer · facts as of 2026-10-17

How do I reduce late payments in a small business?

Remind before the invoice is late, then keep a steady cadence. PayPigeon's sequence starts with a heads-up email 3 days before the due date, then a text on day 1 after the due date, a text on day 5, an email on day 10 and a final email on day 21, each at 10am in the customer's local time by default, inside quiet hours, never on Sundays.

Tone is yours (Friendly, Professional or Firm) and every word is editable, so a steady cadence does not mean a harsh one. The first 2 invoices are free with no card. Paid plans: Solo $29 a month (or $259.99 a year): 30 invoices a month, 100 SMS included, 1 user; Crew $49 a month (or $439.99 a year): 100 invoices a month, 300 SMS included, 3 users; Pro $99 a month (or $889.99 a year): 1,000 invoices a month, 2,000 SMS included, 10 users. Yearly billing is 25% off. SMS beyond the included pack is $0.05 each in the US and $0.15 international. Prices as of 2026-10-17.

Related questions

Does it send on weekends?

Never on Sundays, and only inside quiet hours.

What stops a customer being over-reminded?

The sequence stops the moment the invoice is paid.

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Reducing late payments with a reminder before the due date — PayPigeon