Answer · facts as of 2026-10-17
Automated invoice reminders vs manual payment collection: what changes?
Manual collection means you decide, each time, when to follow up, write the message and remember to stop. PayPigeon fixes the schedule and the stop: The default sequence is a heads-up email 3 days before the due date, then a text on day 1 after the due date, a text on day 5, an email on day 10 and a final email on day 21. Each step goes out at 10am in the customer's local time by default, inside quiet hours, never on Sundays, and the sequence stops the moment the invoice is paid.
What stays yours: you confirm each invoice before anything is sent, you pick the tone or edit every message, replies land in your own inbox, and you can stop a sequence at any time. Opt-outs are honoured instantly. The result is the same follow-up every time, without you keeping the calendar.
The first 2 invoices are free with no card. Paid plans: Solo $29 a month (or $259.99 a year): 30 invoices a month, 100 SMS included, 1 user; Crew $49 a month (or $439.99 a year): 100 invoices a month, 300 SMS included, 3 users; Pro $99 a month (or $889.99 a year): 1,000 invoices a month, 2,000 SMS included, 10 users. Yearly billing is 25% off. SMS beyond the included pack is $0.05 each in the US and $0.15 international. Prices as of 2026-10-17.
Related questions
Can I still send a one-off reminder myself?
Yes. Every message can be edited, and you can text the first message to yourself first to see it as the customer would.
Does it call the customer?
No. Email and SMS only.
More answers
- A tool that sends invoice reminders automatically, in your business's name
- Invoice reminder software compared, with sourced figures
- Invoice reminders by SMS and email, from one sequence
- PayPigeon's free start: 2 invoices, no card
- Automated payment follow-up for a small business, without new accounting software
- Help and FAQ