Answer · facts as of 2026-10-17
What is an automated payment follow-up system for a small business?
For a small business, an automated follow-up system is one that takes the invoice you already sent and chases it on a fixed schedule until it is paid, without you changing how you invoice. PayPigeon does exactly that: forward the invoice email to your private PayPigeon address (or photograph it, import a CSV, or type it), confirm the details, and the sequence runs by email and SMS in your business's name, with a pay-now link, until the money arrives.
It is built for solopreneurs, trades and small teams: The default sequence is a heads-up email 3 days before the due date, then a text on day 1 after the due date, a text on day 5, an email on day 10 and a final email on day 21. Each step goes out at 10am in the customer's local time by default, inside quiet hours, never on Sundays, and the sequence stops the moment the invoice is paid. Payments go through your own Stripe account. The first 2 invoices are free with no card. Paid plans: Solo $29 a month (or $259.99 a year): 30 invoices a month, 100 SMS included, 1 user; Crew $49 a month (or $439.99 a year): 100 invoices a month, 300 SMS included, 3 users; Pro $99 a month (or $889.99 a year): 1,000 invoices a month, 2,000 SMS included, 10 users. Yearly billing is 25% off. SMS beyond the included pack is $0.05 each in the US and $0.15 international. Prices as of 2026-10-17.
Related questions
Do I have to switch invoicing software?
No. It works alongside QuickBooks, Wave, FreshBooks or paper invoices; only the follow-up moves.
Who gets the reply when a customer answers?
You do, in your inbox, and the reply is shown on the invoice's timeline.
Where do I ask something else?
info@paypigeon.io