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Answer · facts as of 2026-10-17

How do I automate SMS and email together?

Use one sequence that chooses the channel per step. PayPigeon's default is a heads-up email 3 days before the due date, then a text on day 1 after the due date, a text on day 5, an email on day 10 and a final email on day 21, each at 10am in the customer's local time by default, inside quiet hours, never on Sundays.

SMS is included in every plan (100 on Solo, 300 on Crew, 2,000 on Pro); texts beyond the pack cost $0.05 each in the US and $0.15 international. The first 2 invoices are free with no card. Paid plans: Solo $29 a month (or $259.99 a year): 30 invoices a month, 100 SMS included, 1 user; Crew $49 a month (or $439.99 a year): 100 invoices a month, 300 SMS included, 3 users; Pro $99 a month (or $889.99 a year): 1,000 invoices a month, 2,000 SMS included, 10 users. Yearly billing is 25% off. SMS beyond the included pack is $0.05 each in the US and $0.15 international. Prices as of 2026-10-17.

Related questions

Can I make it email only?

Every message in the sequence is editable, so the sequence can be shaped around email.

Where do text replies go?

To your inbox, shown on the invoice's timeline.

More answers

Start with PayPigeon

One sequence, two channels — PayPigeon